Gift Cards
Gift Cards
Tao Group Hospitality is offering a Universal Gift Card which can be purchased and redeemed at any of our participating branded locations. Give the gift of a world-class experience by ordering one today.
eGift Cards
Available in designs for any occasion and amounts ranging from $25-$2,000.
Classic Gift Cards
Physical gift cards are also available for purchase in person at any of our venues. Ask a team member for more details.
Check Your Balance
Frequently Asked Questions
How many types of gift cards does the Tao Group Hospitality offer?
- There are two types of universal gift cards available for purchase: The Classic Physical Gift Card and eGift Gift Card.
- For the first time, Tao Group Hospitality is offering a universal gift card which can be purchased and redeemed at any of our participating venues.
- Tao Group Hospitality also issues at its discretion a Complimentary Card in connection with promotions and special offers; as well as a Donation Card which is issued to a charity or non-profit organization.
- The terms and conditions for these cards are listed separately in our FAQ section.
- All previously purchased gift cards before 8/7/19 have automatically been transitioned into Universal Gift Cards and are valid at all participating locations.
For what values can I purchase a Tao Group Hospitality Universal Gift Card?
- Classic Gift Cards can be purchased in any value, up to $2,000.
- eGift Cards can be purchased in any amount ranging from $25- $2,000.
How do I check my balance on my Tao Group Hospitality Universal Gift Card?
- Check the balance on your Gift Card in two easy ways:
- Click Here to check the balance.
- At any of the Tao Group Hospitality participating venues.
Can I reload my Tao Group Hospitality Universal Gift Card?
- Yes. You can add additional value to your Classic Gift Card at any time, up to $2,000. This must be done at one of Tao Group Hospitality’s participating locations.
What are the terms for use of the Tao Group Hospitality Universal Gift Card?
- Redeemable when presented at any participating Tao Group Hospitality venues worldwide, except as payment for private events, catering or gift card purchases. Cannot be redeemed for cash or credit except as required by law. If lost, stolen or destroyed, to review a card balance, add value, or to see a list of participating venues and our standard terms and conditions, please visit TaoGroup.com/giftcards. Replacement of remaining value on a lost, stolen or destroyed card requires original purchase receipt. Participating venues may be added or withdrawn without notice. Purchase of card is non-refundable and constitutes acceptance of these terms. No expiration date or service fees.
Can you replace my Tao Group Hospitality Universal Gift Card if I lose it?
- If lost, replacement of remaining value on a lost, stolen or destroyed Gift Card requires original purchase receipt. Please complete this form HERE and someone from our support team will reply in a timely manner.
- Please protect your Gift Card like cash.
Can I use more than one Tao Group Hospitality Universal Gift Card at a time?
- Yes. There is no limit to how many of our Gift Cards can used at one time.
Can I reach my table minimum by purchasing a Tao Group Hospitality Universal Gift Card?
- No. A Gift Card purchase will not count towards your table minimum.
Can I use my Tao Group Hospitality Universal Gift Card to buy a Tao Group Hospitality Universal Gift Card?
- No.
Can I use my Tao Group Hospitality Universal Gift Card for tax and gratuity?
- Yes. You can apply your Gift Card to all the items on your check including tax and gratuity.
Do Tao Group Hospitality Universal Gift Cards expire?
- No. Gift Cards never expire and there are no maintenance or non-usage fees.
If I don’t use the entire amount on my Tao Group Hospitality Universal Gift Card, can I use the remaining balance at a later date?
- Yes. The remaining balance on your Gift Card is valid for a future visit at any of our participating venues.
Can I use my Tao Group Hospitality Universal Gift Card to pay for private parties and catering events?
- No. At this time, Tao Group Hospitality is not accepting Gift Cards as payment for private events or catering.
Can I use my Tao Group Hospitality Universal Gift Card for online tickets, packages, or prepaid table reservations?
- No. For these purchases specifically, Tao Group Hospitality utilizes third parties to process payment and therefore cannot accept a Gift Card as payment.
Can I use my Tao Group Hospitality Universal Gift Card the same day it is purchased?
- Yes. You are able to utilize your Gift Card immediately.
Can I use my Tao Group Hospitality Universal Gift Card for delivery orders?
- No. Tao Group Hospitality utilizes third parties to process deliveries and therefore cannot accept a Gift Card as payment.
Where can I purchase a Tao Group Hospitality Universal Gift Card?
- eGift Cards are available HERE
- Classic Gift Cards are available at all participating Tao Group Hospitality venues.
I am interested in purchasing Tao Group Hospitality Universal Gift Cards in bulk quantities, can you help?
- For individuals and companies interested in purchasing a large amount of Gift Cards, please visit a participating venue for assistance.
Please click HERE to view or eGift Card FAQ.
- Gift Cards are accepted at all Tao Group Hospitality locations within the United States except the following locations DO NOT participate in the program:
- Las Vegas
- Palm Tree Beach Club
- Liquid Pool Lounge
- JEWEL Nightclub
- Stanton Social Prime
- Cathédrale Mediterranean Restaurant
- Caramella Italian Restaurant & Lounge
- Egghead
- New York
- Suite Sixteen
- Miami
- Hakkasan Miami
- Casadonna
- Other
- Pop-Up Experiences
- Venues outside the USA
- Click the “Navigation” tab on the right side of this page to view a full list of venues.
- Las Vegas
- Universal Gift Cards are not accepted at international locations. Please check with individual international locations for their gift card offerings.
- Rewards are earned when the Gift Card is redeemed at the venue, not on the purchase of a Gift Card.
- For promotions, such as our seasonal Holiday Bonus Card campaign, the bonus card acts as a discount on the check. Rewards will be earned on the remaining subtotal after discounts.
- Tao Group Hospitality Donation Cards are only issued to a charity or non-profit organization.
- For inquiries about these cards, please contact TaoGroup.com/donation.
Are Tao Group Hospitality Complimentary Cards available for purchase?
- No. Complimentary Cards are provided in connection with promotions, special offers, and at the discretion of Tao Group Hospitality management.
Where can I use my Tao Group Hospitality Complimentary Card?
- Complimentary Cards are accepted at all Tao Group Hospitality locations within the United States that participate in the Gift Card program which are listed above.
- Complimentary Cards are not accepted at international locations.
How do I check my balance on my Tao Group Hospitality Complimentary Card?
- Check the balance on your Complimentary Card in two easy ways:
- Click Here to check the balance
- At any of the Tao Group Hospitality participating venues
Can I reload my Tao Group Hospitality Complimentary Card?
- No. Complimentary Cards cannot be reloaded.
What are the terms for use of the Tao Group Hospitality Complimentary Card?
- Redeemable when presented at any Tao Group Hospitality participating venues worldwide, except as payment for gratuity, tax, private events, catering or gift card purchases. Cannot be redeemed for cash or credit except as required by law. If lost, stolen or destroyed, to review a card balance, add value, or to see find a list of participating venues and our standard terms and conditions, please visit TaoGroup.com/giftcards. Treat this card like cash as it will not be replaced if lost, stolen or destroyed. Participating venues may be added or withdrawn without notice. Use of card constitutes acceptance of these terms. Issued by Tao Group Hospitality.
Can you replace my Tao Group Hospitality Complimentary Card if I lose it?
- No. Complimentary Cards cannot be replaced.
Can I use more than one Tao Group Hospitality Complimentary Card at a time?
- Yes. There is no limit to how many of our Complimentary Cards can be used at one time.
Can I use my Tao Group Hospitality Complimentary Card for tax and gratuity?
- No. You cannot apply your Complimentary Card to tax and gratuity.
Do Tao Group Hospitality Complimentary Cards expire?
- Yes. The expiration date for the Complimentary Card is clearly stated on the back of the card in all capital letters.
If I don’t use the entire amount on my Tao Group Hospitality Complimentary Card, can I use the remaining balance at a later date?
- Yes. The remaining balance on your Complimentary Card is valid for a future visit to any of our participating venues, subject to the expiration date on the card.
Can I use my Tao Group Hospitality Complimentary Card to pay for private parties and catering events?
- No. At this time, Tao Group Hospitality is not accepting Complimentary Cards as payment for private events or catering.
Can I use my Tao Group Hospitality Complimentary Card for online tickets, packages, or prepaid table reservations?
- No. For these purchases specifically, Tao Group Hospitality utilizes third parties to process payment and therefore cannot accept a Complimentary Card as payment.
Can I use my Tao Group Hospitality Complimentary Card for delivery orders?
- No. Tao Group Hospitality utilizes third parties to process deliveries and therefore cannot accept a Complimentary Card as payment.
What is a Bar Card Package?
- This special offer is a bundled package with an admission ticket that grants you VIP dedicated entry and a pre-loaded Bar Card for a specified amount to be used at the event as noted at the time of purchase. Generally, this bundled package saves you approximately 20-30% off retail pricing and provides you with VIP status. Entry before 12 AM midnight for Nightclubs and 1 PM for Dayclubs is highly recommended.
How do I get a Bar Card Package?
- The Bar Card Package is only available for purchase online, in the Concierge Center, and through affiliate links.
Where can I use my Bar Card?
- The Bar Card should be used at the venue & event for which it was purchased.
- Any remaining amount can be used at all Tao Group Hospitality locations within the United States that participate in the Gift Card program listed above.
How does my Bar Card Package work and what is the pick-up procedure?
- Once you purchase your Bar Card Package online, an e-ticket will be sent to you via email. You will have a special dedicated VIP line for entry. Upon arrival, you will be asked for your e-ticket and your ID to validate your purchase. A pre-loaded Bar Card will be handed to you upon entry into the venue. From there, use your Bar Card for your purchases within the venue.
Do I need to activate my Bar Card?
- There is no need to activate your Bar Card. It will be pre-loaded and ready for use when you pick it up.
Can I give my Bar Card Package to another person if I am unable to use it or can I give it to someone as a gift?
- The Bar Card Package is non-transferrable; therefore, only the credit cardholder is allowed to pick-up all VIP Bar Cards on same order and must present the physical credit card used for purchase as security verification during the pick-up process. A Bar Card will not be distributed to anyone who cannot validate through authorized credentials that they are the actual credit cardholder. If you purchased multiple Bar Cards on same order, anyone in your party will be able to use them once picked-up.
What if I purchase a Bar Card Package and I am unable to attend the event?
- Unfortunately, the Bar Card Packages are NOT REFUNDABLE. However, if you are unable to attend the event, you will forfeit your VIP Admission Ticket but your VIP Bar Card (which acts just like a Gift Card) will remain valid. The credit cardholder who purchased the VIP Bar Card may e-mail ticketsupport@taogroup.com to request that the VIP Bar Card(s) be made available for pick up on a specified future date. The e-mail must be sent at least 24 hours prior to the specified date for pick up.
Is there a limit to the value placed on the Bar Card?
- Yes, there is a limit to the value placed on the Bar Card. The value is noted at the time of purchase and will be clearly listed on the e-ticket you receive post-purchase.
Can I add more funds onto my Bar Card once the value is depleted?
- No, additional funds cannot be added onto the Bar Card.
What should I do with my Bar Card once the value is depleted?
- Once the value of the Bar Card is depleted, you can discard the card.
Tao Group Hospitality 2024 Holiday Bonus Card Terms
Must be a legal U.S. resident, 18 or older, to take advantage of the offer. November 1st, 2024 through December 31st, 2024, for every purchase of $100 in Tao Group Hospitality eGift Cards in a single transaction at TaoGroup.com/giftcards, you will receive a $20 Holiday Bonus eGift Card (“Bonus Card”). There is no limit on the number of Holiday Bonus eGift Cards you can receive; however, in order to qualify for this offer, your $100 in total value or more Tao Group Hospitality eGift Card purchase must be processed as a single transaction under one order number through TaoGroup.com/giftcards. Not valid on prior purchases of Tao Group Hospitality Cards. Bonus Cards are subject to terms and conditions found at TaoGroup.com/giftcards. Bonus Cards cannot be used the same day as issued. Bonus Cards can be used for purchases made from 1/1/25 – 3/31/25 and are not valid for payment of gratuity, tax, private events, catering, or gift card purchases. Any remaining balance on a Bonus Card after 3/31/25 will be forfeited. Bonus Cards cannot be auctioned, bartered or sold; all of which may be void. Bonus Cards are not reloadable. Released Parties (as defined below) are not responsible for lost, late, incomplete, damaged, delayed, inaccurate, stolen, misdirected, undelivered, or garbled transactions, eGift Cards, Gift Cards, Bonus Cards or email; or for errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the offer, including, without limitation, errors or difficulties which may occur in connection with the administration of the offer or in any offer-related materials. Tao Group Hospitality reserves the right to cancel the offer at any time. Tao Group Hospitality, its parent, affiliates, subsidiaries, and advertising and promotion agencies and all of their respective officers, directors, employees, representatives, and agents (collectively, “Released Parties”) will have no liability whatsoever for and shall be held harmless against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from participation in this offer. Offer void where prohibited. Offer is subject to all applicable federal, state, and local laws. Personal information you provide in connection with this offer will be used in accordance with Tao Group Hospitality’s Privacy Policy, available at TaoGroup.com/privacy-policy. Offered by Tao Group Hospitality.
Support
If you still have a question, please email us and a team member will reply within one business day.